POLICY_RENEWAL_QUOTING_FAILED

This event is fired when the renewal quoting process for a policy fails.
It indicates that the system attempted to generate renewal quotes but encountered an error or failure in the process.

When and what fires this event?

If this event is defined on a product, and it has actions that are enabled:

System: fires this event automatically when a renewal quote attempt fails;
Automation: may trigger email notifications or webhook integrations based on the configured actions;
Event payload: includes contextual information about the client and policy associated with the failed renewal process.

Request payload

POST: https://api.{ENV}.dais.com/ioi/v3/event/fire

curl --location --request POST 'https://api.{ENV}.dais.com/ioi/v3/event/fire' \
--header 'Authorization: Basic <yourAuthHere>' \
--header 'Content-Type: application/json' \
--data-raw '{
  "type": "POLICY_RENEWAL_QUOTING_FAILED",
  "payload": {
    "policyId": "a1213f1b-0a41-4f9e-97c8-30ce21aa87b1",
    "clientId": "c07a0db0-0667-46b1-ad8b-d1a19829f03e",
    "documents": []
  }
}'

{
  "type": "POLICY_RENEWAL_QUOTING_FAILED",
  "payload": {
    "policyId": "a1213f1b-0a41-4f9e-97c8-30ce21aa87b1",
    "clientId": "c07a0db0-0667-46b1-ad8b-d1a19829f03e",
    "documents": []
  }
}

Request fields

Property	Required	Description
`type`	`true`	Must be set to `POLICY_RENEWAL_QUOTING_FAILED`.
`payload`	`true`	Object containing event-specific data.

Payload fields

Property	Required	Description
`policyId`	true	UUID of the policy that failed to renew.
`clientId`	false	UUID of the client associated with the policy renewal.
`documents`	false	List of documents related to the event.

Response json

{
  "success": true,
  "message": "Event fired successfully",
  "data": {
    "triggerRequestId": "34cf2520-41a8-45b1-9b29-9a552db2b02c",
    "executedActionCount": 2,
    "expectedResponseCount": 1
  },
  "timestamp": "2025-01-17T12:00:00.000Z"
}

Response fields

This response represents the standard event-firing wrapper returned by the service.

Property	Required	Description
`success`	`true`	Indicates whether the event firing request completed successfully.
`message`	`true`	Message describing the result of the operation.
`data`	`true`	Contains metadata about the trigger execution (see below).
`timestamp`	`true`	Timestamp representing when the response was generated.

Data fields

The data object contains detailed information about the executed trigger.

Property	Required	Description
`triggerRequestId`	`true`	UUID that uniquely identifies the trigger execution instance.
`executedActionCount`	`true`	Number of actions executed in this trigger run.
`expectedResponseCount`	`true`	Number of expected responses produced by the executed actions.